MEMBERSHIP
BASIC BENEFITS
New sign up: All items 5% discount coupon. (Based on the amount of payment)
Whenever you purchase the items, we offer you 5% points. [members only]
YOUR REWARDS
VVIP [Cumulative purchase amount $800] : 15% discount coupon / 11% earn point
VIP [Cumulative purchase amount $400] : 13% discount coupon / 9% earn point
PREMIUM [Cumulative purchase amount $250] : 11% discount coupon / 7% earn point
BASIC : basic benefits
CUSTOMER SERVICE CENTER
+82 2 422 1995
MON - FRI 10:00 - 18:00 (KST) / Closed on Weekends and Holidays
Lunch 12:00 - 13:00 (KST)
PAYMENT
We accept the following forms of payment: Paypal
SHIPPING POLICY
Shipping method: EMS
We offer free shipping over $152 [ZONE 1,2,3]
We offer free shipping over $200 [ZONE 4,5,6,7,8]
Please understand that there is a wide gap in shipping costs between ZONE, so the standard for free shipping is different.
Shipping will take 2-7 business days (for in-stock items).
Due to the high volume of orders, some delivery delays are expected and we will notify you in advance.
If you have any questions or concerns about your order, please contact us to email or my page.
For more information, please confirm estimated shipping costs below.
Minimum | Region | |
ZONE 1 | $28.40 ~ $30.45 | Hong Kong, Taiwan, China, Singapore, Macao, etc. |
ZONE 2 | $32.18 | Japan |
ZONE 3 | $24.77 ~ $30.45 | Southeast Asia (Thailand, Malaysia, Vietnam, Indonesia, etc.) |
ZONE 4 | $49.13 ~ $54.82 | Australia, New Zealand |
ZONE 5 | $58.56 ~ $63.80 | USA, Canada, Hawaii |
ZONE 6 | $48.00 ~ $51.74 | United Kingdom, France, Germany, Switzerland, Sweden, Belgium |
ZONE 7 | $52.00 ~ $70.00 | Middle East |
ZONE 8 | $63.00 ~ $68.90 | Brazil, Africa, Russia |
Customs Duties
The recipient is responsible for all import duties and taxes which may occur during international shipments.
Please be advised that these charges are levied by the destination country and we do not have control over them.
EXCHANGE AND RETURN POLICY
Recipient : studioTedoh
Address : 402, 29, Garak-ro, Songpa-gu, Seoul, Republic of Korea
Zip code : 05691
All requests for exchanges and returns must be made within 7days of receiving the item.
Please note that the deadlines are based on KST (Korean Standard Time).
It must be contacted via the My page before making any returns.
For all international exchanges customer will be responsible for shipping cost.
We will only bear the shipping costs of defective or wrongly shipped items.
Returned items must be unworn, unaltered, and unwashed with all tags attached and the original packaging included.
All goods returned without previous notice will not be accepted.
If you need help or have any questions, please contact us by email.
Email address: studiotedoh@naver.com