5% discount coupon issuance when joining
CUSTOMER SERVICE


MEMBERSHIP

BASIC BENEFITS

New sign up: All items 5% discount coupon. (Based on the amount of payment)

Whenever you purchase the items, we offer you 5% points. [members only]


YOUR REWARDS

VVIP [Cumulative purchase amount $800] :  15% discount coupon / 11% earn point 

VIP [Cumulative purchase amount $400] :  13% discount coupon / 9% earn point

PREMIUM [Cumulative purchase amount $250] :  11% discount coupon / 7% earn point

BASIC : basic benefits



CUSTOMER SERVICE CENTER

+82 2 422 1995

MON - FRI 10:00 - 18:00 (KST) / Closed on Weekends and Holidays

Lunch 12:00 - 13:00 (KST)



PAYMENT

We accept the following forms of payment: Paypal


SHIPPING POLICY

Shipping method: DHL

We offer free shipping over $200.

Shipping will take 2-7 business days (for in-stock items).

Due to the high volume of orders, some delivery delays are expected and we will notify you in advance.

If you have any questions or concerns about your order, please contact us to email or my page.

For more information, please confirm estimated shipping costs below.




Minimum

Region

ZONE 1

$36.00 ~ $46.35 

Hong Kong, Taiwan, China, Singapore, Macao, etc.

ZONE 2

$38.00 ~ $51.06 

Japan

ZONE 3

$39.00 ~ $55.80 

Southeast Asia (Thailand, Malaysia, Vietnam, Indonesia, etc.)

ZONE 4

$44.00 ~ $69.56 

Australia, New Zealand

ZONE 5

$42.00 ~ $61.80 

USA, Canada, Hawaii

ZONE 6

$48.00 ~ $77.98 

United Kingdom, France, Germany, Switzerland, Sweden, Belgium

ZONE 7

$52.00 ~ $88.31 

Middle East

ZONE 8

 $63.00 ~ $107.43 

Brazil, Africa, Russia


Customs Duties

The recipient is responsible for all import duties and taxes which may occur during international shipments.

Please be advised that these charges are levied by the destination country and we do not have control over them.


EXCHANGE AND RETURN POLICY

Recipient : studioTedoh

Address : 402, 29, Garak-ro, Songpa-gu, Seoul, Republic of Korea 

Zip code : 05691 


All requests for exchanges and returns must be made within 7days of receiving the item. 

Please note that the deadlines are based on KST (Korean Standard Time).

It must be contacted via the My page before making any returns.


For all international exchanges customer will be responsible for shipping cost.

We will only bear the shipping costs of defective or wrongly shipped items. 


Returned items must be unworn, unaltered, and unwashed with all tags attached and the original packaging included. 

All goods returned without previous notice will not be accepted.


If you need help or have any questions, please contact us by email.

Email address: studiotedoh@naver.com